pp33's Privacy Policy

pp33 is a trusted online betting and casino platform in Bangladesh. We take our users' privacy seriously. This Privacy Policy ("Policy") describes how pp33 collects your personal information, how that information is processed and stored, and under what circumstances it may be shared with third parties.

By using this website or registering an account, you are considered to have agreed to the terms described in this Policy. Please read this Policy carefully. If you disagree with any part of this Policy, please refrain from using our services.

2.1 Information You Provide Directly

When you create an account on pp33 or use our services, you provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password (stored in encrypted form)
• Payment method details (bKash, Nagad, Rocket or Upay number)
• Documents provided for identity verification
• The content of your communications with our support team

2.2 Automatically Collected Information

When you use our platform, some information is collected automatically:

• IP address and device type
• Browser information and operating system
• Activity logs on the platform (login times, gaming history)
• Information from cookies and similar tracking technologies
• Transaction history and amounts

2.3 Information from Third Parties

In some cases we may also collect information from third-party sources, such as information from identity verification service providers or fraud prevention agencies. This information is used solely to ensure the security of your account and to meet legal obligations.

pp33 uses your personal information for the following purposes:

3.1 Service Operations

• Creating, managing, and maintaining your account
• Processing deposits, withdrawals, and other financial transactions
• Verifying your age (for users aged 21 and above only)
• Managing gaming activities and providing bonus offers
• Responding to support requests

3.2 Security & Compliance

• Detecting and preventing fraud, money laundering, and other illegal activities
• Meeting applicable legal obligations
• Enforcing our terms of use
• Maintaining responsible gaming policies

3.3 Service Improvement

• Improving the experience and functionality of our platform
• Providing a customized experience based on user preferences
• Conducting research and analysis
• Sending relevant promotional information (with your consent)

pp33 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Partners

Some trusted third-party service providers may have access to certain information to operate our platform, such as payment processors (bKash, Nagad, Rocket, Upay), identity verification services, and technology service providers. These partners are bound by strict confidentiality agreements and may only use information for specified purposes.

4.2 Legal Obligations

If information must be disclosed due to a court order, government agency request, or any other mandatory legal requirement, pp33 will be obligated to comply. In such cases, every effort will be made to notify you in advance where possible.

4.3 Business Transfers

If any part or all of pp33's operations are transferred, merged, or acquired by another entity, collected user information may also form part of that transaction. You will be notified appropriately in such cases.

pp33 uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the platform.

5.1 Types of Cookies

• Essential Cookies: Required for the basic operation of the platform. These cannot be disabled.
• Functionality Cookies: Help remember your preferences and settings.
• Analytics Cookies: Used to analyze platform usage and improve our services.
• Security Cookies: Used to detect fraud and maintain account security.

5.2 Cookie Controls

You can control or delete cookies through your browser settings. Please note, however, that disabling certain essential cookies may affect platform functionality and you may not be able to enjoy the full service.

pp33 applies industry-standard security measures to protect your personal information from unauthorized access, modification, disclosure, or destruction:

• SSL Encryption: All data transfers on our platform are protected by SSL/TLS encryption technology.
• Password Hashing: Your password is never stored in plain text; advanced hashing algorithms are used.
• Access Controls: Your information can only be accessed by authorized personnel and only to the extent necessary to perform their duties.
• Regular Security Audits: Regular security audits are conducted to identify vulnerabilities in our systems.
• Firewall & Intrusion Detection: Advanced firewall and IDS systems are active to protect against external attacks.

pp33 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations.

7.1 Active Accounts

While your account is active, all your information is retained and used to provide services.

7.2 After Account Closure

Even after an account is closed or deactivated, some information may need to be retained for a defined period for legal, regulatory, or dispute resolution purposes. Financial transaction records are kept in accordance with applicable law. After the specified period, information is securely deleted or anonymized.

As a user of pp33, you have the following rights regarding your personal information:

pp33 is for users aged 21 and above only. We do not knowingly collect personal information from minors. An age verification process is mandatory at the time of account registration.

If we become aware that we have inadvertently collected information from a minor, we will immediately delete that information and close the associated account.

pp33 reserves the right to modify or update this Privacy Policy from time to time. If there are any significant changes, we will inform you in the following ways:

• A notice will be displayed on the website
• A message will be sent to your registered email
• A notification of the new policy will be shown when you log in to the platform

Continued use of our services after any changes will be taken as your acceptance of the updated policy. We therefore recommend reviewing this Policy regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Our support team provides assistance in both Bengali and English and is always ready to resolve your requests as quickly as possible.